Frequently asked questions

Rejoyn is the first and only prescription app for the treatment of major depressive disorder symptoms. Major depressive disorder is also known as depression. It's for adults age 22+ who want to add to their current antidepressant medication. Rejoyn consists of proven brain-training exercises and short skills-based therapy lessons that tap into the brain’s natural ability to change (known as neuroplasticity).

Rejoyn is for adults age 22+ with major depressive disorder, also known as depression, who are currently being treated with an antidepressant medication by a licensed healthcare provider. To see if Rejoyn is right for you, talk to your current healthcare provider or you can start a virtual consult. Learn more about getting a prescription.

Research reveals that depression can be caused by a disruption in communication between the feeling and thinking parts of the brain. The exercises in Rejoyn are designed to help strengthen the connection between them, so they're able to communicate better. This may help the brain process emotions, improving depression symptoms. Learn more about the science behind Rejoyn.

Depression can be caused by a disruption between the feeling and thinking parts of the brain. The brain-training exercises in Rejoyn are designed to activate these parts of the brain at the same time. This helps to strengthen their connection so they can communicate better. This may help the brain better process emotions, improving depression symptoms. In addition, the short skills-based therapy lessons teach you skills that can help manage depression symptoms, including handling strong emotions, reframing negative thinking, and taking positive actions.

The brain-training exercises in Rejoyn are a core part of the treatment. The exercises involve identifying and remembering emotions on a series of faces. To help you keep making progress, the level of difficulty will adjust as you move through the exercises. Brain-training exercises take about 20 to 30 minutes to complete and are done 3 times a week. Explore brain-training exercises.

The short skills-based therapy lessons in Rejoyn teach you skills that may help you manage your depression symptoms. Lessons are done 3 times a week and typically take about 5 minutes to complete. After watching each video, you’ll practice a mindfulness skill or do additional activities to reinforce the lesson. Learn more about short skills-based therapy lessons.

There are 6 tasks per week and you can only do up to 2 tasks a day. Plan to use Rejoyn less than 2 hours per week for 6 weeks. Learn more about the treatment schedule.

Rejoyn is not intended to be used as a standalone treatment. Rejoyn does not replace your current medication, including medication for treatment of major depressive disorder. You should continue your current treatment as directed by your healthcare provider.

Rejoyn cannot send alerts or warnings to your healthcare provider. If you feel that your depression symptoms are worsening or if you have feelings or thoughts of harming yourself or others, please contact your healthcare provider, dial 911, or go to the nearest emergency room immediately. Learn more about the brain-training exercises and short skills-based therapy lessons in Rejoyn, and what the 6-week schedule looks like.

Rejoyn was effective in a clinical trial of adults age 22+ with major depressive disorder, also known as depression, who were also taking an antidepressant medication. After they finished the 6-week program, the effect of Rejoyn was measured. Results showed that using Rejoyn reduced depression symptoms. On average, people reported that Rejoyn reduced their depression severity from moderately severe to mild,* and clinicians reported that Rejoyn reduced depression severity from moderately ill to mildly ill.^† During the month following treatment with Rejoyn, there was a trend toward continued improvement. Learn more about results with Rejoyn.

^*Measured by a participant-reported outcome scale of depression, Patient Health Questionnaire (PHQ-9). In the control arm, people using a Sham app reported reduced depression severity from moderately severe to moderate.

^†Measured by a clinician-reported outcome scale of depression, Clinical Global Impressions-Severity Scale (CGI-S).

Rejoyn is a smartphone app, so it doesn't have medication-like side effects. In a clinical trial, adding Rejoyn to an antidepressant medication reduced depression symptoms without side effects related to Rejoyn. While taking Rejoyn, if you feel that your depression symptoms are worsening or if you have feelings or thoughts of harming yourself or others, please contact your healthcare provider, dial 911, or go to the nearest emergency room immediately. Learn more about the safety of Rejoyn.

Yes. Unlike wellness apps, Rejoyn is classified as a medical device and was authorized by the FDA after being studied in a phase 3 clinical trial. It requires a prescription from a healthcare provider.

Start a virtual consult to get a prescription.

Rejoyn can be prescribed by any healthcare provider who is licensed to write a prescription. Start a virtual consult to get a prescription.

You can also ask your healthcare provider about trying Rejoyn at your appointment. You can fill out this checklist to let your healthcare provider know you're interested.

Rejoyn is indicated for adults age 22+, which aligns with FDA medical device regulations. The FDA classifies anyone younger than 22 years of age as pediatric. The clinical study for Rejoyn specifically included adults age 22+ who were taking an antidepressant medication.

You should work with a healthcare provider to determine if Rejoyn is right for you. There are 2 ways to get a prescription:

1. Talk to your current provider: Use this checklist to discover what interests you about Rejoyn. Once you've completed it, bring it to your next appointment to discuss with your healthcare provider whether Rejoyn is the right choice for you
2. Start a virtual consult: Start the process with telehealth provider Wheel. Based on an assessment, you could get a prescription—all from the comfort of home

For more information, visit our How to Get Rejoyn page.

Your prescription will be sent to and processed by BlinkRx, an online pharmacy specializing in digital products, not your usual pharmacy.

If you have any questions about your prescription, you can call 1-833-Y-REJOYN (1-833-973-5696). Available Monday through Friday, 8 AM to 8 PM ET, excluding holidays.

After your prescription is filled, you will need to:

1. Verify your identity on BlinkRx to get matched to your prescription
2. Set up your BlinkRx account
3. Make a payment through BlinkRx
4. You will receive an 8-digit access code from BlinkRx. Your access code may take 24-48 hours to receive following payment
5. Download the Rejoyn app from the Apple App Store or Google Play, set up your profile, and enter your 8-digit access code to unlock treatment

Can’t find the app? Search for “Rejoyn” directly in the app stores. Learn more about how to get Rejoyn.

The total cost of Rejoyn is $50* with a 75% off intro offer.

^*Full price is $200. The limited time offer is available to those who do not pay for Rejoyn through insurance. You may pay less if your insurance covers Rejoyn. The pharmacy will automatically check your coverage when processing your prescription.

Rejoyn is the first of its kind, so some insurance companies may not yet cover it. Please note that Rejoyn is a medical device, so you can pay for it with your HSA/FSA.

FSA=flexible savings account; HSA=health savings account. 

You can access a virtual consult by tapping Get a Rx Online. On our partner website, you will answer a few questions to determine if Rejoyn is right for you.

To be prepared for your consult, have your ID and a form of payment ready. Please note that the fee for the virtual consult is separate from the cost of Rejoyn and is similar to a typical copay for a doctor appointment.

Please use the same mobile number the pharmacy is using to send you text messages about your prescription. You should also set up your account on the same device you plan to use for the entire course of treatment.

If you did not receive an email confirmation or text verification, please re-enter your email/phone number. Confirm they are correct and that the phone number matches what was provided to the pharmacy. 

You can change your name within your profile. Tap the icon in the top right corner of the app to open your profile. For more assistance, please see the App Instructions for Use.

You can change your phone number within your profile. Tap the icon in the top right corner of the app to open your profile. For more assistance, please see the App Instructions for Use.

You can reset your password within your profile. Tap the icon in the top right corner of the app to open your profile, or use the "Forgot password" link on the log-in screen. For additional support, please call 1-833-Y-REJOYN (1-833-973-5696). Available Monday through Friday, 8 AM to 8 PM ET, excluding holidays.

If you’ve forgotten your password, you can reset it by tapping the “Forgot Password” link in the app. For additional support, please call 1-833-Y-REJOYN (1-833-973-5696). Available Monday through Friday, 8 AM to 8 PM ET, excluding holidays.

In the app, you can sign up at any time to receive support calls from a nurse. These calls may include regular check-ins as you progress through the 6 weeks of treatment to help you stay motivated. You can consent to receive this support in your app profile at any time. Tap the icon in the top right corner of the app to open your profile.

You can also call or chat with us anytime Monday through Friday, 8 AM to 8 PM ET, excluding holidays. Save the number 1-833-Y-REJOYN (1-833-973-5696) in your phone for quick access to support.

You can consent to sharing your data with Rejoyn nurses for treatment support. You can also change your privacy choices and other preferences in your app profile at any time. Tap the icon in the top right corner of the app to open your profile, or for more assistance, please see the App Instructions for Use.

You can change the time you receive reminder notifications in your app profile at any time. Tap the icon in the top right corner of the app to open your profile, or for more assistance, please see the App Instructions for Use.

You cannot change your schedule or scheduled tasks in Rejoyn. If you miss a task, your schedule will automatically update so you can still complete everything for the week. This means you may have to do 2 tasks in 1 day in order to stay on track. You cannot do more than 2 tasks per day. Lessons that you've missed will be available for you the next week in the Toolkit, but the previous week’s Brain Exercises will not be available.

Rejoyn is designed to be used consistently for 6 weeks.

It’s understandable to miss a task once in a while, but if you stop using Rejoyn for an extended period, it will not be possible to restart or pick back up where you left off.

If you're worried about sticking with the schedule, it might help to know that in a clinical trial of adults with major depressive disorder who were taking an antidepressant medication, nearly 9 out of 10 completed at least two-thirds of their sessions.

If you are unable to complete the program, you can speak to your healthcare provider to see if another prescription is right for you.

After you complete your 6-week treatment with Rejoyn, there is a 4-week lesson-review period when you'll have access to the short, skills-based therapy lessons only. However, the brain-training exercises will no longer be available. After the 10 weeks (6-week treatment period plus 4-week lesson-review period) end, you will no longer be able to access Rejoyn.

We are committed to protecting the privacy and security of your information. We may use and share your data for the purposes described in our Privacy Notice and in a manner consistent with your privacy choices. Once you start treatment, you can change some of your privacy choices under "Privacy choices" by tapping the profile icon in the main menu, or calling 1-833-Y-REJOYN (1-833-973-5696) for additional support. Available Monday through Friday, 8 AM to 8 PM ET, excluding holidays.

So long as your phone is locked, your data are safe and cannot be accessed. However, switching to a new device may result in the loss of unsaved progress. 

You can read the full Otsuka Privacy Policy here.

You can view the Terms of Use here and Privacy Notice here.

Rejoyn should be downloaded over an internet connection on your phone. If you’re having trouble downloading Rejoyn, please check your internet connection. Rejoyn also requires approximately 200 MB of storage space. For more information on supported operating systems, please see the Patient Instructions for Use.

If you're having trouble logging in, check that you're using the correct email address that you signed up with. If you're unsure or need to reset your password, you can do so from the login screen—look for a “Forgot Password?” option. Follow the prompts to reset your password.

If you’re trying to log in on a new device, or another device other than the one you originally used, make sure you have downloaded and installed the app. You also need to ensure you’re using the same login credentials (same email address and password) as the app setup.

If you continue to experience issues logging into the app, please call 1-833-Y-REJOYN (1-833-973-5696) for technical support. Available Monday through Friday, 8 AM to 8 PM ET, excluding holidays.

If you get a new phone during treatment, it is likely that the data and progress from Rejoyn was saved and can be accessed once you install the app on your new phone and sign in using your same login credentials.

If you get a new phone number during treatment, you can update your phone number in your profile settings. To change your number, tap the icon in the top right corner of the app to open your profile and make changes. For more assistance, please refer to the App Instructions for Use.

If you notice that brain exercises are disappearing before you have the chance to complete them, please double-check that they have not expired. Exercises will be locked if you do not complete them within the treatment week.

You can call 1-833-Y-REJOYN (1-833-973-5696), available Monday through Friday, 8 AM to 8 PM ET, excluding holidays, to speak with a nurse.

You can call 1-833-Y-REJOYN (1-833-973-5696), available Monday through Friday, 8 AM to 8 PM ET, excluding holidays, to speak with tech support.

To report an adverse event or product quality complaint, please call 1-833-Y-REJOYN (1-833-973-5696).